1. Do I need to clean or tidy up before our first session?
Please don't! We prefer to see your home in its "natural state." Seeing where the clutter naturally piles up helps us understand your habits and identify exactly where your current systems are breaking down. Leaving the mess as-is allows us to create a more effective, long-term solution for you.
2. Will you make me throw away all my things?
Never. You are always the final decision-maker. Our role is to guide you through the process, ask the right questions, and help you decide what truly adds value to your life. We will challenge you when necessary, but we will never force you to part with something you aren't ready to let go of.
3. How is this different from a cleaning service?
A cleaning service focuses on dirt and surface-level tidying. As professional organizers, we get to the root of why the clutter is there in the first place. We create custom systems, zones, and habits that make it easy for you to maintain a tidy home long after we’ve left. After we've cleared the items out of a space we will thoroughly clean the area prior to moving things back in.
4. How long does a typical project take?
Every home is different, but as a general rule:
Pantry or Bathroom: 3-6 hours
Master Closet: 8-12 hours
Kitchen: 12-16+ hours
During our introductory session, we will provide a more accurate estimate based on your specific space and goals.
5. Do you provide the bins and baskets?
We can! Many clients prefer "Full Service," where we measure your space, shop for the perfect products, and bring them to the session. If you prefer to use what you already have or shop for them yourself, we are happy to provide a recommended shopping list instead.
6. Is our work together confidential?
Absolutely. We follow a strict Code of Ethics. Your privacy is paramount, and we will never share photos or details of your home without your explicit written permission. My sessions are 100% judgment-free.
7. What do you do with the items I decide to get rid of?
To help you clear the space immediately, we include one carload of donation removal per session. We typically drop items off at local Calgary charities like WINS (Women In Need Society) or Goodwill. For larger furniture or junk removal, we can help you coordinate a specialized hauling service.
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